Schiffman, Stephan <br/><br/>
Cold calling techniques (that really work!) 
/ Stephan Schiffman 
 - Fifth edition 
 - xiv, 148 pages 
<br/><br/>Cold calling is essential By the numbers Where to look for leads Cold call mechanics Turning around common responses The ledge Mastering third-party and referral calls Leaving messages that get results Follow-up calls The principles of sales success 
<br/><br/><label>ISBN: </label>1580628567 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling<br/>Telemarketing
<br/><br/><label>Dewey Class. No.: </label>658.85