TY - BOOK AU - Geffner,Andrea B. TI - Business English: : the writing skills you need for today's workplace SN - 9780764143274 U1 - 808.06665 PY - 2010///] CY - New York PB - Barron's KW - English language KW - Business English KW - Rhetoric KW - Business writing N1 - Includes index; Includes a glossary of business terms, commonly confused words, quizzes with answers; Part 1. Grammar and sentence structure; Identifying verbs and subjects; Sentence completers; The sentence vs. fragments vs. run-ons; Subject-verb agreement; Verb forms; Pronouns; Advanced sentence structure; Mechanics; Part 2. Correspondence; Business style; Letter format; Request letters; Replies; Credit and collection letters; Complaints, claims, and adjustments; Sales and public relations letters; Social business letters; Employment correspondence; In-house correspondence; New releases; Business reports and proposals; Part 3. Words at work; Commonly confused words; Spelling problems ER -