Geffner, Andrea B. <br/><br/>
Business English  : the writing skills you need for today's workplace 
/ Andrea B. Geffner 
 - Fifth edition 
 - xi, 365 pages 
<br/><br/> Includes index.  Includes a glossary of business terms, commonly confused words, quizzes with answers. 
<br/><br/>Part 1. Grammar and sentence structure Identifying verbs and subjects Sentence completers The sentence vs. fragments vs. run-ons Subject-verb agreement Verb forms Pronouns Advanced sentence structure Mechanics Part 2. Correspondence Business style Letter format Request letters Replies Credit and collection letters Complaints, claims, and adjustments Sales and public relations letters Social business letters Employment correspondence In-house correspondence New releases Business reports and proposals Part 3. Words at work Commonly confused words Spelling problems 
<br/><br/><label>ISBN: </label>9780764143274 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Business English<br/>English language--Rhetoric<br/>Business writing
<br/><br/><label>Dewey Class. No.: </label>808.06665