TY - BOOK AU - Pink,Daniel H. TI - To sell is human: : the surprising truth about moving others SN - 9781594486289 U1 - 158.2 PY - 2012/// CY - New York PB - Riverhead Books KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Selling KW - Psychological aspects N1 - Includes bibliographical references (pages [237]-249) and index; Part 1. Rebirth of a salesman; We're all in sales now; Entrepreneurship, elasticity, and ed-med; From Caveat Emptor to Caveat Venditor ; Part 2. How to be; Attunement; Buoyancy; Clarity; Part 3. What to do; Pitch; Improvise; Serve ER -