Alson, Sheila <br/><br/>
Peace in everyday relationships  : resolving conflicts in your personal and work life 
/ Sheila Alson & Gayle Burnett 
 - xvi, 220 pages 
<br/><br/>Includes bibliographical references (page 211) and index. 
<br/><br/>Part 1. Changing the way we fight Resolving conflict peacefully is a choice Identifying what triggers conflict Cooling down and centering Letting go of blame Part 2. Being present Is the conflict really about this incident Is the conflict only between us? Is the conflict really about what happened? Is the conflict about something in the past? How can we bring the conflict back into the present? Part 3. Engaging the other persons as a conflict-solving partner Transforming the relationship through communication Creating an opening by listening Clearly communicating your needs and feelings Creating the "we" Part 4. Creating peace Negotiating a conflict Dealing with difficult people Interpersonal war and peace 
<br/><br/><label>ISBN: </label>0897933524 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Interpersonal conflict
<br/><br/><label>Dewey Class. No.: </label>303.69