TY - BOOK AU - Cruthers,Arley TI - Business writing for everyone SN - 9781989864128 PY - 2020/// CY - Surrey PB - Kwantlen Polytechnic University KW - Business writing N1 - Includes bibliographical references; Chapter 1. Exploring your reading and writing beliefs; Chapter 2. The writing process; Chapter 3. Context, audience, purpose; Chapter 4. Style and tone; Chapter 5. Organizing your ideas; Chapter 6. Writing emails, memos, letters and instant messages; Chapter 7. Communicating good, neutral and negative messages; Chapter 8. Persuading your reader; Chapter 9. The research process; Chapter 10a. Citing sources; Chapter 10b. Making an argument using sources; Chapter 11. Writing reports; Chapter 12. Visual communication strategies; Chapter 13. Oral presentations; Chapter 14. Revision and remixing; Chapter 15. Social media communication; Chapter 16. Peer review; Chapter 17. Communicating for employment; Chapter 18. Getting along with other people; What's punctuation got to do with it? UR - https://kpu.pressbooks.pub/businesswriting/ ER -