TY  - BOOK
AU  - Kamin,Maxine
TI  - Soft skills revolution: : a guide for connecting with compassion for trainers, teams, and leaders
SN  - 9781118100370
U1  - 658.45 
PY  - 2013///]
CY  - San Francisco, California
PB  - Pfeiffer
KW  - Communication in management
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Includes bibliographical references (pages 215-217) and index; What are soft skills?; The hidden side of communication; The power of positive intentions; Tact and diplomacy; The challenge of problem solving; Soft skills and teams; The personality factor; Taking the sting out of feedback; Conflict and cooperation; Conclusion
ER  -