TY - BOOK AU - Swindling,Linda Byars TI - Stop complainers and energy drainers: : how to negotiate work drama to get more done SN - 9781118492963 U1 - 658.3045 PY - 2013///] CY - Hoboken, New Jersey PB - John Wiley & Sons KW - Problem employees KW - Corporate culture KW - Business communication N1 - Includes bibliographical references (pages 201-203); Whiners; Complicators; Prima Donnas; Controllers; Toxics; What to do if you're the complainer; Energy drains; How to negotiate work drama; Go ahead, complain ER -