Zaiss, Carl D. <br/><br/>
Sales effectiveness training  : the breakthrough method to become partners with your customers 
/ Carl D. Zaiss and Thomas Gordon 
 - x, 237 pages :  illustrations 
<br/><br/> Includes index. 
<br/><br/>Introduction : two views of sales Why the traditional sales model doesn't work The paradigm shift in sales Selling in the synergistic paradigm How to listen more effectively to buyers and others Greater sales results through listening How to break through to new levels of self-expression The impact of authentic communication How to resolve conflicts so that no one loses Shape your own future or be shaped by it 
<br/><br/><label>ISBN: </label>0525936769 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling<br/>Sales personnel--Training of<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.85