TY  - BOOK
AU  - Townsend,John
TI  - Handling difficult people: : what to do when people try to push your buttons
SN  - 9789710495191
U1  - 248.4 
PY  - 2007///
CY  - Mandaluyong City
PB  - OMF Literature
KW  - Interpersonal conflict
KW  - Religious aspects
KW  - Christianity
N1  - Originally published in the U.S.A under the title Handling Difficult People; Includes bibliographical references (pages [124]); Be honest about life with difficult people; Understand why people are difficult; Diagnose the disease; Release what doesn't work; Decide what you want; Invite God in; Get ready to grow; Find others who are safe and sane; Take a stance; Use words well; Act with confidence; Commit to the process
ER  -