TY  - BOOK
AU  - Locker,Kitty O.
TI  - Business administrative communication
SN  - 0072964464
U1  - 651.7 
PY  - 2006///]
CY  - New York
PB  - McGraw-Hill/Irwin
KW  - Business communication
KW  - Communication in management
N1  - Includes bibliographical references and indexes; Part one. The building blocks of effective messages; Chapter 1. Business communication, management, and success; Chapter 2. Building goodwill; Chapter 3. Adapting your message to your audience; Chapter 4. Making your writing easy to read; Chapter 5. Planning, composing, and revising; Chapter 6. Designing documents and screens; Part two. Letters and memos; Chapter 7. Informative and positive messages; Chapter 8. Negative messages; Chapter 9. Persuasive messages; Chapter 10. Sales, fund-raising, and promotional messages; Part three. Interpersonal communication; Chapter 11. Communicating across cultures; Chapter 12. Working and writing in groups; Part four. Reports; Chapter 13. Planning, proposing, and researching reports; Chapter 14. Analyzing information and writing reports; Chapter 15. Using graphs and other visuals; Chapter 16. Making oral presentations v. Job hunting; Chapter 17. Resumes; Chapter 18. Job application letters; Chapter 19. Job interviews, follow-up letters and calls, and job offers
ER  -