TY  - BOOK
AU  - McConnell,Charles R.
TI  - The effective health care supervisor
SN  - 9780763739515
U1  - 362.110683 
PY  - 2007///]
CY  - Sadbury, Massachusetts
PB  - Jones and Bartlett Publishers
KW  - Health facilities
KW  - Personnel management
KW  - Supervision of employees
KW  - Hospitals
N1  - Includes bibliographical references (pages 503-513) and index; Part I. The setting; An evolving role in a changing environment; Health care : how is it different from "industry"?; The nature of supervision : health care and everywhere; Management and its basic functions; Part II. The supervisor and self; Delegation and empowerment : forming some good habits; Time management : expanding the day without stretching the clock; Self-management and personal supervisory effectiveness; Part III. The supervisor and the employee; Interviewing : start strong to recruit successfully; The one-to-one relationship; Leadership : style and substance; Motivation : intangible forces and slippery rules; Performance appraisal : cornerstone of employee development; Criticism and discipline : guts, tact, and justice; The problem employee and employee problems; The supervisor and the human resources department; Part IV. The supervisor and the task; Ethics and ethical standards; Decisions, decisions; Management of change : resistance is where you find it; Communication : not by spoken words alone; How to arrange and conduct effective meetings; Budgeting : annual task and year-long implications; Quality and productivity : sides of the same coin; Teams, team building, and teamwork; Methods improvement : making work--and life--easier; Reengineer and reduction in force; Continuing education : your employees and you; The supervisor and the law; Living with HIPAA; Organizational communication : looking up, down, and laterally; Unions : avoiding them when possible and living with them when necessary
ER  -