TY - BOOK AU - Garner,Bryan A. TI - HBR guide to better business writing T2 - Harvard business review guides SN - 9781422184035 U1 - 808.066 PY - 2012///] CY - Boston, Massachusetts PB - Harvard Business Review Press KW - Commercial correspondence KW - Business writing N1 - Includes index; Delivering the goods quickly and clearly; Developing your skills; Avoiding the quirks that turn readers off; Common forms of business writing ER -