TY - BOOK AU - Bailo,Paul J. TI - The essential phone interview handbook SN - 9781601631541 U1 - 650.144 PY - 2011///] CY - Pompton Plains, New Jersey PB - Career Press KW - Employment interviewing KW - Telephone in job hunting N1 - Includes index; Chapter 1 : Control your surrounding; Chapter 2 : Tools for success; Chapter 3 : Warm-up; Chapter 4 : Ready yourself; Chapter 5 : Make an impression; Chapter 6 : World-class phone interview in action; Chapter 7 : The final steps to success ER -