Dlugacz, Yosef D. <br/><br/>
Introduction to health care quality  : theory, methods, and tools 
/ Yosef D. Dlugacz 
 - xxxiii, 348 pages :  illustrations 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Part I : quality management fundamentals Foundations of health care quality Understanding the impact of health care reform Making the case for change New challenges for health care professionals Improving patient safety Part II : applying quality tools and techniques Working with quality tools and methods Working with quality data Working the quality and safety measures Translating information into action Preparing for the future 
<br/><br/><label>ISBN: </label>9781118777916 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration
<br/><br/><label>Dewey Class. No.: </label>362.1068