The future of service post-COVID-19 pandemic, volume 1  : rapid adoption of digital service technology 
/ Jungwoo Lee, Spring H. Han, editors 
 - 1 online resource (225 pages) :  illustrations (some color) 
 - ICT and evolution of work .
<br/><br/>Includes bibliographical references. 
<br/><br/>Preparing for accelerated third order impacts of digital technology in post pandemic service industry : steep transformation and metamorphosis How the COVID-19 pandemic is reshaping the education service Rethinking higher education post COVID-19 Transformative value co-creation in healthcare services in the COVID-19 era: the case of Centro Cardiologico Monzino Technology perception and productivity among physicians in the new norm post-pandemic : a dynamic capabilities perspective How COVID-19 has changed the digital trajectory for professional advisory firms The lotus in the mud: a conceptual model of livestream yoga service experience Technology and innovation to weather the storm? - a case study of the role of technology and innovation for startup survival in shanghai, China Enhancing transportation service experience in developing countries : a post pandemic perspective Post-pandemic penury of the financially marginalized in India: coping with the new normal 
<br/><br/><label>ISBN: </label>9789813341265 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management<br/>Marketing
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books