TY - BOOK ED - Harvard Business Review Press TI - HBR guide to delivering effective feedback T2 - Harvard business review guides SN - 9781633691643 U1 - 658.314 PY - 2016///] CY - Boston, Massachusetts PB - Harvard Business Review Press KW - Employee retention KW - Feedback (Psychology) KW - Employees KW - Rating of KW - Personnel management N1 - Includes index; Section 1. Ongoing feedback; 1. Giving effective feedback; 2. Sometimes negative feedback is best; 3. Giving feedback that sticks; 4. A better way to deliver bad news; 5. That set-up-to-fail syndrome; 6. How to give feedback that helps people grow; 7. Recognize good work in a meaningful way; Section 2. Formal performance appraisals; 8. Delivering an effective performance review; 9. Managing performance when it's hard to measure; 10. Stop worrying about your employee's weakness; 11. How to set and support employee goals; 12. When to grant a promotion or raise; 13. Tips for record keeping; Section 3. Tough topics; 14. How to help an underperformer; 15. Delivering criticism to a defensive employee; 16. How to give star performers productive feedback; 17. Prioritizing feedback - even when time is short; 18. Navigating the choppy waters of cross-cultural feedback; 19. How to discuss performance with your team ER -