TY - BOOK AU - Osborne, Stephen P. AU - Brown, Kerry TI - Managing change and innovation in public service organizations SN - 0415328985 U1 - 658.406 PY - 2005///] CY - Abingdon, Oxon PB - Routledge KW - Public administration KW - Organizational change KW - lcgft N1 - Includes bibliographical references and index ER -