Good English + good etiquette = good business / Arlene R. Queri [and two others]

Contributor(s): Material type: TextTextPublisher: Malabon City : Jimczyville Publishing, [2008]Description: 273 pagesContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9789710508051
Subject(s): Genre/Form:
DDC classification:
  • 650.1
Contents:
English communication in business
Communication and its nature
Communication concept
Communication process
Elements of communication
Types of communication
Levels of communication
Organizational communication activity task
Business communication: an introduction
Concepts of business communication
Methods of business communication
Areas of study
Managerial communication
Organizational communication
Human relations
Team building
Sales communication
Report writing
Computer technology/ electronic communication
10 characteristics of am effective business communication
Directions of communication
Internal communication
External communication
Aspects of business letters
Qualities of an effective business letter (5Cs)
Pointers in punctuations
Vital and optional parts
Styles in letter writing
Full blocked
Modified blocked
Semi blocked
Square
Simplified
Forms of business letters
Inquiry
Request
Order
Acknowledgement
Remittances
Sales
Application letter
Resume
Recommendation
Declining a job order
Rejecting an applicant
Resignation
Claim or complaint
Adjustment
Credit
Collection
Press release
Nature of press release
BCD characteristics
Sample figures
Memorandum
Concept of memorandum
Forms of memorandum
Elements and parts
Business report
Concept of business report
Destinations
Characteristics
Types of business report
Information reports Progress report Periodic report Narrative report Terminal report Minutes of the meeting
Research reports
Parts and elements
Areas and consideration
Tone and format
The business reporter
Business proposal and feasibility study
Aspects of a business proposal
Types of business proposal
Definition of feasibility study
Parts of feasibility study
Sample figures
Business etiquette
Nature of business etiquette
History and tradition
Social expectations
Behavior standards
Importance of business etiquette
The basics and solutions
The basic of business etiquette
About the people
On acquaintance and introductions
Answering the telephone
E-mail
On meetings
Interruptions
Entertaining guests
Etiquette in social gathering
Social setting
Behavior in gathering
Dress code/ appearance
Illustrations
Table manners
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Barcode
Book Book Cubao Branch Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 3 Room use only 35606QC
Book Book Greater Project 4 Branch Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 6 Room use only 35609QC
Book Book Lagro Branch Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 5 Room use only 35608QC
Book Book Main Library Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 1 Room use only 35604QC
Book Book North Fairview Branch Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 2 Room use only 35605QC
Book Book Project 8 Branch Filipiniana Section Filipiniana F 650.1 G646 2008 (Browse shelf(Opens below)) c. 4 Room use only 35607QC

Includes bibliographical references and index.

English communication in business

Communication and its nature

Communication concept

Communication process

Elements of communication

Types of communication

Levels of communication

Organizational communication activity task

Business communication: an introduction

Concepts of business communication

Methods of business communication

Areas of study

Managerial communication

Organizational communication

Human relations

Team building

Sales communication

Report writing

Computer technology/ electronic communication

10 characteristics of am effective business communication

Directions of communication

Internal communication

External communication

Aspects of business letters

Qualities of an effective business letter (5Cs)

Pointers in punctuations

Vital and optional parts

Styles in letter writing

Full blocked

Modified blocked

Semi blocked

Square

Simplified

Forms of business letters

Inquiry

Request

Order

Acknowledgement

Remittances

Sales

Application letter

Resume

Recommendation

Declining a job order

Rejecting an applicant

Resignation

Claim or complaint

Adjustment

Credit

Collection

Press release

Nature of press release

BCD characteristics

Sample figures

Memorandum

Concept of memorandum

Forms of memorandum

Elements and parts

Business report

Concept of business report

Destinations

Characteristics

Types of business report

Information reports
Progress report
Periodic report
Narrative report
Terminal report
Minutes of the meeting

Research reports

Parts and elements

Areas and consideration

Tone and format

The business reporter

Business proposal and feasibility study

Aspects of a business proposal

Types of business proposal

Definition of feasibility study

Parts of feasibility study

Sample figures

Business etiquette

Nature of business etiquette

History and tradition

Social expectations

Behavior standards

Importance of business etiquette

The basics and solutions

The basic of business etiquette

About the people

On acquaintance and introductions

Answering the telephone

E-mail

On meetings

Interruptions

Entertaining guests

Etiquette in social gathering

Social setting

Behavior in gathering

Dress code/ appearance

Illustrations

Table manners

There are no comments on this title.

to post a comment.