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Operations management / Roberta S. Russell, Bernard W. Taylor III

By: Contributor(s): Material type: TextTextPublisher: Singapore : Pearson Education, [2003]Edition: Fourth editionDescription: xx, 824 pages : illustrationsContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9812470492
Subject(s): DDC classification:
  • 658.521
Contents:
Part I. The strategic importance of operations
Introduction to operations and competitiveness
Operation-making tools : decision analysis
Part II. Designing the operating system
Products and services
Process and technologies
Facilities
Operational decision-making tools : facility location models
Project management
Part III. Managing the supply chain
Supply chain management
Operation decision-making tools : supplier selection
Forecasting
Capacity and aggregate planning
Operation decision-making tools : linear programming
Inventory management
Operation decision-making tools : simulation
Just-in-time and lean production
Enterprise resource planning
Scheduling
Part IV. Ensuring quality
Quality management
Statistical process control
Operation decision-making tools : acceptance sampling
Waiting line models for service improvement
Human resources in operations management
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Holdings
Item type Current library Collection Call number Status Barcode
Book Book Main Library Reference Section Circulation C 658.521 R966o 2003 (Browse shelf(Opens below)) Available 104092d

Includes index.

Part I. The strategic importance of operations

Introduction to operations and competitiveness

Operation-making tools : decision analysis

Part II. Designing the operating system

Products and services

Process and technologies

Facilities

Operational decision-making tools : facility location models

Project management

Part III. Managing the supply chain

Supply chain management

Operation decision-making tools : supplier selection

Forecasting

Capacity and aggregate planning

Operation decision-making tools : linear programming

Inventory management

Operation decision-making tools : simulation

Just-in-time and lean production

Enterprise resource planning

Scheduling

Part IV. Ensuring quality

Quality management

Statistical process control

Operation decision-making tools : acceptance sampling

Waiting line models for service improvement

Human resources in operations management

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