The customer-driven company : moving from talk to action / Richard C. Whiteley
Material type:
TextPublisher: Reading, Massachusetts : Addison-Wesley Publishing, [1991]Description: 308 pagesContent type: - text
- unmediated
- volume
- 0201570904
- 658.812
| Item type | Current library | Collection | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Book
|
Bagong Silangan Branch Reference Section | Circulation | C 658.812 W594c 1991 (Browse shelf(Opens below)) | Available | 96229d |
Browsing Bagong Silangan Branch shelves, Shelving location: Reference Section, Collection: Circulation Close shelf browser (Hides shelf browser)
| C 658.46 H758b 1994 The business plan guide for independent consultants | C 658.8 T841o 1996 One stop marketing | C 658.812 Se516c 1990 Customers for life : how to turn that one-time buyer into a lifetime customer | C 658.812 W594c 1991 The customer-driven company : moving from talk to action | C 658.8303 K86d 1996 Dictionary of social and market research | C 658.85 H341s 1992 Successful selling in a week | C 658.85 Sc333c 2003 Cold calling techniques (that really work!) |
Includes index.
Create a customer-keeping vision
Saturated your company with the voice of the customer
Go to school on the voice of the customer
Go to school on the winners
Liberate your customer champions
Smash the barriers to customer-winning performance
Measure, measure, measure
Walk the talk
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