The future of service post-COVID-19 pandemic, volume 1 (Record no. 13990)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02267nam a22004217a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20231103135434.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | m|||||o||d| 00| 0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr || auc||a|a |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210604s2021 si a||||sb||| 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789813341265 |
| Qualifying information | eBook |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | QCPL |
| 245 00 - TITLE STATEMENT | |
| Title | The future of service post-COVID-19 pandemic, volume 1 |
| Remainder of title | : rapid adoption of digital service technology |
| Statement of responsibility, etc. | / Jungwoo Lee, Spring H. Han, editors |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Singapore : |
| Name of producer, publisher, distributor, manufacturer | Springer, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2021] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (225 pages) : |
| Other physical details | illustrations (some color) |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | computer |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | online resource |
| 490 ## - SERIES STATEMENT | |
| Series statement | ICT and evolution of work |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Preparing for accelerated third order impacts of digital technology in post pandemic service industry : steep transformation and metamorphosis |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | How the COVID-19 pandemic is reshaping the education service |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Rethinking higher education post COVID-19 |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Transformative value co-creation in healthcare services in the COVID-19 era: the case of Centro Cardiologico Monzino |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Technology perception and productivity among physicians in the new norm post-pandemic : a dynamic capabilities perspective |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | How COVID-19 has changed the digital trajectory for professional advisory firms |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | The lotus in the mud: a conceptual model of livestream yoga service experience |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Technology and innovation to weather the storm? - a case study of the role of technology and innovation for startup survival in shanghai, China |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Enhancing transportation service experience in developing countries : a post pandemic perspective |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Post-pandemic penury of the financially marginalized in India: coping with the new normal |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 1740 |
| Personal name | Lee, Jungwoo |
| Relator term | editor |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 1741 |
| Personal name | Han, Spring H. |
| Relator term | editor |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Host name | library.oapen.org |
| Uniform Resource Identifier | https://library.oapen.org/bitstream/handle/20.500.12657/46838/2021_Book_TheFutureOfServicePost-COVID-1.pdf?sequence=1 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | eBook (Free & Open Access) |
| Library use only | Collection code | Permanent Location | Current Location | Date acquired | Source of acquisition | Koha item type |
|---|---|---|---|---|---|---|
| Circulation | Accessible online | Accessible online | 06/04/2021 | Open access | eBook (Free & Open Access) |