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Employee management and customer service in the retail industry

Heil, Gary

Employee management and customer service in the retail industry / Gary Heil, Chris Thomas - xi, 190 pages

Includes bibliographical references and index.

ISBN: 047172324X

Subjects--Topical Terms:
Retail trade--Personnel management
Retail trade--Employees

Index Terms--Genre/Form:

Dewey Class. No.: 658.87

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