Agile competitors and virtual organizations : strategies for enriching the customer
Goldman, Steven L.
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss - xxix, 414 pages : illustrations
Includes bibliographical references (pages 399-402) and index.
Part I. Confronting change and uncertainty What is agility and why do we need it? The emergence of a new industrial order Agility : a framework for mastering change The transition to agility Part II. Thriving on change and uncertainty Leading, learning, and thinking Virtual organizations Enriching the customer Customizing agile business strategies Barriers to assimilating agility Enabling systems and infrastructures Measuring agility : a self-assessment approach
0442019033
Competition
Organizational change
Customer services
658.812
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss - xxix, 414 pages : illustrations
Includes bibliographical references (pages 399-402) and index.
Part I. Confronting change and uncertainty What is agility and why do we need it? The emergence of a new industrial order Agility : a framework for mastering change The transition to agility Part II. Thriving on change and uncertainty Leading, learning, and thinking Virtual organizations Enriching the customer Customizing agile business strategies Barriers to assimilating agility Enabling systems and infrastructures Measuring agility : a self-assessment approach
0442019033
Competition
Organizational change
Customer services
658.812