Virtual reference service : from competencies to assessment
Virtual reference service : from competencies to assessment
/ edited by R. David Lankes (and five others)
- xvii, 206 pages: illustrations
Includes bibliographical references.
9781555705282
Electronic reference services (Libraries)
Reference services (Libraries)--Information technology
025.52
Includes bibliographical references.
9781555705282
Electronic reference services (Libraries)
Reference services (Libraries)--Information technology
025.52